Terms and Conditions


  1. Interpretation.  In these conditions of sale:


the agreement which is formed when we accept an order from you, as provided in Clause 5 below.


Means the mobile phone application developed by the Supplier to facilitate Bookings & purchases of products & Vouchers


the booking of the services of a Therapist as outlined in Clause 7.


the person who purchases Services via the ‘Foof.ie’ website & app.


means the commission payable by the Therapist to us in respect of each order as described in the Fees section of these Terms.


the beauty services to be provided by Therapists directly to you as outlined in the Site.


Foof Limited, registered in Ireland no. 586824, whose registered office is at 22 Bridge Street, Ringsend, Dublin 4.

these terms

the terms of business set out in this document.


www.foof.ie and shall be deemed to include references to the App as appropriate;


means any person introduced by the Supplier to you for the provision of Services. The term Therapist is also used to refer to Artists, Technicians, & Stylists

Website Platform

the provision of the site or App by the Supplier for the purposes of facilitating bookings of the services of Therapists, (as detailed on the Site and in the Fees section of these terms and conditions) and providing a payment platform for the payment to the Therapist after deducting the Commission.

  2. Terms of Sale.  The advertising of Services on this website or App does not constitute an offer to sell them as described, or to sell any services at all.  By clicking to place an order, you are making an offer to buy which incorporates these terms.  If we elect to accept your offer, you will receive an order confirmation.  We reserve the right to decline any order, without giving a reason.

  3. Modification of Terms:  We reserve the right at our sole discretion to change, modify or otherwise alter these Terms at any time without prior notice.  You may review the latest version of these Terms at [hyperlink].  If we modify these Terms we will post any changes on the Site and App. By continuing to use the Site or App or the Services after we have posted modifications to these Terms, you are indicating that you agree to be bound by the modified Terms.

  4. Eligibility: The Site, App and Services may be used only by persons who are 18 years of age or older.  Any access to or use of the Site or Services by any person under the age of 18 is expressly prohibited.  By accessing or using the Site or Services you represent and warrant that you are 18 or older.

  5. Orders.  Orders are only binding when the order confirmation is received.  You should check the order confirmation and notify us of any mistake by email or telephone immediately, otherwise the details stated in the order confirmation will apply to the Agreement.

  6. Therapists We do not provide Therapist Services and we do not employ any of the Therapists we simply provide the Website & App Platform to facilitate the booking of Therapists and payment. Neither we, nor the Therapists are healthcare providers and neither we nor they provide any medical advice or treatment.  Before allowing a Therapist to join our network we interview them and ask them to provide evidence that they have achieved appropriate qualifications for the service they are providing and have appropriate insurance in place. However, we do not guarantee or warrant and we make no representation whatsoever regarding, the reliability, quality or suitability of the Therapists.

  7. Booking Process.  Through the Site or App, Clients may book various services of Therapists at a time of their choosing. To make a Booking you should follow the instructions on the Site or App and provide the necessary information. The Supplier uses reasonable efforts to find a Therapist able to provide that service at the requested time. If in the unlikely event the Supplier cannot find a Therapist for the specific timeslot we will contact you to find an alternative time.  You may request a particular Therapist but the Supplier can’t guarantee that they will be available at the requested time. If they are not available the Supplier will suggest alternatives or agree another time with you when the requested Therapist is available. Once the Supplier has found a Therapist who is available at the requested time the Supplier will revert to you to seek confirmation of the Booking via a notification through the app or if it is a booking through the website platform, via email or phone call. Once a Booking has been confirmed, you will be required to make payment of the fee payable to the Therapist which can be inclusive of Commission through the payment system on the app or Website Platform.

  8. Fees. In respect of each Booking, Customers shall be required to pay the fees payable to the Therapists in the amount indicated on the Site or App at the time of booking.  The Supplier collects a Commission from each Therapist for each Booking. The Commission is calculated as a percentage of the total fee payable to Therapists for each Booking. The Supplier will pay the fee less Commission to the relevant Therapist for provision of the services.  The Supplier shall either a) collect the Therapist Fee from the customer through the App or Website Platform in its capacity as limited payment collection agent on behalf of the Therapists and pay it to the Therapist less any Commission; or b) arrange for the Therapist Fee (less any Commission) to be paid directly to the Therapists through its 3rd party operated payment system. We reserve the right to amend the Fees at any time at our discretion. The applicable Fees payable from time to time shall be notified to you through the App or Site at the time of Booking. An increase in Fees shall not apply to any confirmed Bookings made prior to the publication of the revised Fees on the App or Site.

  9. Appropriateness of Services.  You are solely responsible for ensuring the Services you choose to Book are appropriate for you. You should make your Therapist aware of any pre-existing medical condition (whether physical or mental) prior to commencement of any session. You will be asked by your Therapist to complete a consultation for on each occasion you receive Services. It is your responsibility to ensure that the information you provide in response to the consultation form is complete, accurate and up to date. It is best to advise our Professionals before booking your treatment if you are pregnant, have had recent surgery or any injuries, and or have any medical problems or health issues such as Asthma. If you have any doubt at all about whether a particular Service is appropriate for you, you should raise this with your Therapist and consult with a qualified medical practitioner before you proceed.

  10. It is professional practice that prior to your first treatment, a patch test is performed to ensure that you will not have any adverse or allergic reactions to the treatment. The patch test is done on a small area of the skin. If no reaction has occurred within 24 hours it is safe to proceed with a full treatment.
  2. Client Conduct.We request that you treat all Therapists with courtesy and respect and that you provide them with a safe, clean and appropriate location to perform the Therapist Services. Therapists shall be entitled to refuse to perform Services in the event that you have not provided a safe, clean and appropriate location for them or you behave towards them in a manner which is discourteous, disrespectful, abusive or otherwise inappropriate. We reserve the right to withhold access to the Services or to Therapists at our absolute discretion in the event that you behave towards any Therapist in a manner which is discourteous, disrespectful or abusive or which we otherwise deem to be inappropriate.

  3. Ownership, Use and Intellectual Property rightsThis Site, the App, the Website Platform and all intellectual property rights in it including but not limited to all content therein are owned by us. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these terms and conditions. This means, for example, that we remain owners of them and free to use them as we see fit. Nothing in these terms and conditions grants you any legal rights in the App or the Website Platform other than as necessary to enable you to access the Site or the App. You agree not to adjust to try to circumvent or delete any notices contained on the Site or App (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.  We reserve ownership of all registered trademarks and other rights in the name 'Foof' and 'Foof.ie'. Other trademarks and trade names may also be used on this Site. The use of any trade marks on the Site is strictly prohibited unless you have our prior written permission.

  4. Accuracy of information and availability of the App or Website Platform.While we try to make sure that the Site, App and Website Platform is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the App or website will be fit or suitable for any purpose. Any reliance that you may place on the information on this App or Site is at your own risk. We may suspend or terminate operation of the App or Site at any time as we see fit. Any content on the App or Site is provided for your general information purposes only and to inform you about us and our services and other websites that may be of interest. It does not constitute technical, health related or any other type of advice and should not be relied on for any purposes. While we try to make sure that the App or Site is available for your use, we do not promise that the App or Site is available at all times nor do we promise the uninterrupted use by you of the App or Site.

  5. Hyperlinks and third party sites.The Site may contain hyperlinks or references to third party websites other than the App or Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

  6. Disclaimer.We provide the App & Website Platform only. We are not liable or responsible for fulfilment of any Booking, for the performance of the Services by any Therapist or for any acts or omissions of the Therapists during their provision of the Services including any damage they may cause to property. We do not guarantee or warrant and we make no representation whatsoever regarding, the reliability, quality or suitability of the Therapists. Nothing contained on the App or Site or communicated via the App or Website Platform constitutes, or is meant to constitute, advice of any kind. We are not a health care provider nor do we provide medical advice or medical treatment. References on the App or Site to “Treatment” and “Therapy” do not refer to medical treatment or medical therapy. The information presented on the App or Site is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional. We make no guarantee that the App or Site or the Services are suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of the Site or Site Services.

  7. Limitation of Liability.By using the App or Website Platform, you agree to hold the Supplier free from liability or responsibility for any damage that might arise out of the transaction between you and any Therapists.  The Supplier shall not be responsible for the conduct, whether online or offline, of any user of the App or Website Platform or any Therapists. We are not liable or responsible for any errors in or failure in the Website Platform due to your error or failure to provide accurate and complete information. We do our best to keep disruptions to a minimum, however we may temporarily suspend the Site and the Website Platform from time to time. This may be due to maintenance, other administrative purposes or circumstances which are beyond our control including but not limited to acts of god, natural disasters, power failure, failure of any telecommunications or other data transmission system. We shall not be liable in these circumstances. To the maximum extent permitted by law, our liability shall be limited to the amount of Commission we receive in respect of a particular Booking. Use of this App or the Website Platform is on an “as-is” and “as available” basis. In no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the Website Platform, the Services, or with the delay or inability to use the Site, Website Platform or Services, or with the provision of or failure to provide the Site, Website Platform or Services. Nothing in these Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in these Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of the Supplier, fraud or fraudulent misrepresentation by the Supplier, or any matter which it would be illegal or unlawful for the Supplier to exclude or limit, or to attempt or purport to exclude or limit, its liability.

  8. Indemnity.You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to the App and/or the Website Platform and/or the Services or otherwise from your violation of these Terms.

We do not contract with users of the Services for the provision of Services. By booking Services through the Site you are entering into a contract with the relevant Therapist for the provision of those services and we accept no responsibility or liability nor do we make any warranty, representation or guarantee in respect of the Therapist’s performance under that contract

  1. Availability.  If you order Services and we accept the order, we reserve the right to notify you that the Services are no longer available at any time up to providing them.  You can then cancel the Agreement and we will refund you all money paid in full.  In the event that you decide not to avail of the Services after having made a Booking you shall have no entitlement to a refund but subject to Clause 21.

  2. Cancellation Any cancellation made with less than 24 hours notice will incur a fee of 20% of the total service charge, with the remaining 80% of the service charge being refunded to your account. Any cancellation made with less than 4 hours notice will incur a fee of 50% of the total service charge, with the remaining 50% of the service charge being refunded to your account.

  3. VAT.  Unless they are expressly quoted as not including VAT, all prices shown on are inclusive of value added tax and other government taxes or duties.

  4. Payment.  Payment is collected from your credit/debit card at the same time that your order confirmation is sent, and before the Services are supplied.

  5. Time of Performance.  We will use reasonable efforts to meet any stated date for performance, but it should be understood that they are estimates and we are not liable (in contract, negligence or otherwise) for any loss or damage resulting from them not being met, howsoever caused. 

  7. Any cancellation made with less than 24 hours notice will incur a fee of 20% of the total service charge, with the remaining 80% of the service charge being refunded to your account. Any cancellation made with less than 4 hours notice will incur a fee of 50% of the total service charge, with the remaining 50% of the service charge being refunded to your account.

  8. To do so, you may cancel your service through the app. If your booking was made through the website, cancellation should be made via our Freephone number first and foremost with email a secondary option. Starting the service in this regard means that the Therapist has left for the service to arrive at the venue you have chosen for the service to take place. Prices Quoted.  Unless otherwise stated, prices quoted are only valid during your browser or App session.

  9. Queries and Complaints.  Notification of queries and/or complaints must be notified to us in writing within [fourteen (14)] days of the problem arising, or [fourteen (14)] days of completion of the Services, whichever is the earlier.

  1. Warranties.  Our service is limited to providing the App and Website Platform, facilitating introductions between Customers who seek the services of Therapists and developing a network of Therapists, managing your Orders and acting as a limited payment collection agent on behalf of the Therapists for the collection of the Therapist Fee. The App and website also facilitate the purchasing of products as well as the collection of fees for the Foof store resulting in a collection of Therapist fee and fee to Foof.ie. We warrant that the services of the Supplier as described in this Clause will be provided with due skill, care and diligence.

  2. Remedy.  Subject to Clause 15, if we are in breach of the warranties given by us under Clause 24, our liability shall be limited to:
    1. correcting the problem at our expense; or
    2. at our option, reimbursement of the price.

  3. No Other Liability.  Subject to Clause 15, we will have no further liability to you other than as described in Clause 25, whether under these terms sale or on any other basis including liability in tort as a result of the provision of the services and all statutory warranties and indemnities are hereby excluded to the maximum extent permitted at law.

  4. Force Majeure.  We are not liable for delays in performance (including delivery or service) caused by circumstances beyond our reasonable control and will be entitled to a time extension for performance.  Examples include strikes, problems with suppliers or transport, industrial relations problems, exchange fluctuations, governmental or regulatory reaction and natural disasters.  If the conditions last for more than 2 months, the Agreement may be terminated by either party without compensation.

  5. Entire Agreement.  These terms expressly incorporate our Privacy Statement.  Together, they contain the entire understanding and agreement between the Supplier and the Customer relating to the sale of products to the Customer through this website. [privacy statement can be viewed here]

  6. Governing Law.  These conditions of sale shall be governed by Irish law and the exclusive jurisdiction of the courts of Ireland.



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